Director / Pastor of Operations

Location: Berean Baptist Church – Burnsville Campus

Schedule: 40 hours per week (Full-Time)

Reports to: Executive Pastor

About the Role

Director / Pastor of Operations oversees the seamless functioning of all operational aspects within the church, facilitating an environment where the ministry can thrive and fulfill it's mission. This includes oversight and management of the church finance team, facilities team, IT team, human resource team, the budgeting process and working closely with all other church ministries to support their operational needs. Core responsibilities include oversight of day-to-day logistical operations staff and resources, as well as implementing efficient systems to support various church activities while being in compliance with all legal guidelines.

Key Responsibilities

1. Strategic Leadership

• Partner with the Executive Pastor to translate vision into executable operational strategies and measurable ministry outcomes.
• Lead long-range planning and resource alignment across departments to support Berean’s mission and annual goals.
• Evaluate emerging trends in ministry operations, technology, and stewardship to position Berean for sustained impact in a changing ministry landscape.
• Steward major strategic initiatives, ensuring clarity of purpose, alignment of people and resources, and consistent progress evaluation. 

2. Organizational & Systems Thinking

• Design, document, and continually improve operational systems and processes that enhance efficiency, collaboration, and accountability across all ministry areas.
• Integrate church management systems (finance, HR, facilities, IT) into a cohesive operational model that supports scalability and excellence.
• Identify interdependencies and system bottlenecks, using data and feedback loops to drive continuous improvement.
• Build organization-wide resilience by anticipating operational risks and developing proactive contingency plans.

3. Lead and Motivate the Operations Team

• Provide vision, coaching, and accountability for a diverse team of professionals and leaders, fostering an environment of trust, excellence, and shared purpose.
• Model servant leadership and a collaborative spirit that encourages innovation and ownership among team members.
• Establish clear performance expectations, conduct regular reviews, and develop pathways for professional and spiritual growth.
• Build strong cross-departmental relationships to ensure operations support ministry outcomes rather than constrain them.

4. Financial Acumen

• Oversee financial stewardship, budgeting, and reporting in partnership with the Finance Committee and external auditors.
• Ensure transparency, accuracy, and alignment of financial practices with biblical principles and nonprofit best practices.
• Leverage financial data to inform decision-making and strategic planning.
• Maintain fiduciary accountability through internal controls, risk mitigation, and financial integrity at every level.
  

5. Decision Making and Judgment

• Demonstrate discernment and sound judgment when addressing complex organizational challenges or ambiguous situations.
• Make data-informed, mission-aligned decisions in collaboration with leadership teams and ministry partners. Oversee compensation decisions using sound practices.
• Communicate clearly and compassionately when evaluating trade-offs between ministry priorities, budget constraints, and staffing capacity.
• Ensure decisions align with Berean’s core values, policies, and spiritual mission.
  

6. Risk Management 

• Oversee the development and enforcement of policies that promote safety, compliance, and responsible stewardship of church assets and facilities.
• Lead crisis management planning and response for both predictable and unprecedented situations (e.g., public safety incidents, major facility failures, or financial irregularities).
• Ensure compliance with local, state, and federal regulations, as well as denominational standards and ethical guidelines.
• Proactively identify and mitigate operational, financial, and reputational risks

Qualifications

Education

• Bachelor's degree in business, operations, or management. Masters degree Preferred

Experience

• 5 years: Progressive leadership in operations, administration, or finance, preferably in a church or nonprofit setting
• 5 years: Leading a team 
• 5 years: Financial management and/or human resources
• 1-3 years: Working in a church

Skills & Knowledge

• Strong project management and leadership capabilities 
• Experience and knowledge in church finances 
• Experience and knowledge of human resource practices 
• Knowledge/ willingness to learn programs such as Adobe Excel, Lattice, ADP, Planning Center, Expensify 
• Excellence in verbal and written communication

Other Requirements

• Demonstrated success leading multi-disciplinary teams and managing complex organizational systems. 
• Strong understanding of church governance, nonprofit accounting, and HR principles. 
• Must be able to work prolonged periods sitting at a desk and working on a computer. 
• Must be able to lift up to 15 pounds at times

Personal Qualities

• Strong, personal, and growing relationship with the Lord 
• Heart for Gospel impact 
• Strategic thinker who can connect operational execution with ministry impact.
• Calm and decisive under pressure, capable of leading through ambiguity. 
• Collaborative leader with high emotional intelligence and relational maturity. 
• Committed to excellence, stewardship, and a culture of grace and accountability